Privacy Policy
Last updated: July 7, 2026
Risens Auto (“we”, “us”, “our”) operates the website risensauto.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.
1. Information We Collect
Information you provide to us:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely by our payment providers — we do not store full card numbers)
- Order history and communication with our customer service team
- Business information if you register as a wholesale/B2B account (company name, business registration details, tax ID)
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent on Site, referring website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customs documentation for international orders
- Communicate with you about your order, account, or inquiries
- Provide customer support
- Send you marketing communications (only if you have opted in; you may unsubscribe at any time)
- Improve our Site, products, and services
- Detect and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Payment processors (e.g., Stripe, PayPal) to complete transactions
- Shipping and logistics partners to deliver your order
- Service providers who help us operate the Site (hosting, analytics, email delivery)
- Legal authorities if required by law or to protect our rights
4. International Data Transfers
As an international auto parts supplier, your information may be transferred to and processed in countries other than your own, including China, where our operations are based. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.
5. Cookies
We use cookies to operate the Site, remember your preferences, and understand how visitors use our Site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as your shopping cart.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at [email protected].
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
8. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date, and we encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
HongSai Xin (Shanghai) Technology Co., Ltd.
Email: [email protected]
Address: Room 119, 1st Floor, Building 8, No. 642 Xinghua Highway, Jiangqiao Town, Jiading District, Shanghai